Shipping Terms

The Copy Corner LLC
Effective date: August 11, 2026

This document is provided for business use and is not legal advice. Have an attorney review these policies before relying on them for online payments, storefront checkout, or formal customer contracts.

1. OVERVIEW

The Copy Corner LLC offers local pickup and shipping within the contiguous United States. Carrier, method, and packaging are chosen at our discretion unless otherwise agreed in writing.

2. LOCAL PICKUP

2.1 Pickup is available at 2200 Jefferson St., Napa, CA 94559. Shop hours are Monday–Friday, 8:00 AM–5:00 PM Pacific Time. Exact pickup timing depends on when artwork is approved and the order is ready.

2.2 Full payment is required before pickup. A signature is required at pickup.

2.3 Pickup is casual in nature but still requires payment and signature as stated above.

3. SHIPPING

3.1 We ship to the contiguous United States.

3.2 We may use any available carrier or shipping option at our discretion (including but not limited to common parcel carriers).

3.3 The customer always pays shipping unless shipping is not requested (pickup only).

3.4 Shipping cost is calculated after printing, when the order is packaged and can be weighed and measured.

3.5 Production time varies job by job and is confirmed as details are set (for example on your quote). Processing time after the job is finished is typically 1–2 business days before shipment.

3.6 Turnaround depends on quantity, finish, vendor services, and schedule. Rush service may be available only when capacity allows; any rush fee and date must be confirmed by us in writing and are not guaranteed until we accept them.

4. ADDRESSES AND RISK OF LOSS

4.1 You are responsible and liable for the shipping address you provide. If we enter an address incorrectly, we are responsible for reshipment.

4.2 You own the shipment (risk of loss transfers) when the carrier has the package in its possession.

4.3 Split shipments: If we ship in stages (including when a vendor finish cannot meet a deadline), you pay any extra shipping.

5. DAMAGE IN TRANSIT

If a package arrives damaged, bring the damaged package to The Copy Corner LLC. We will contact the carrier on your behalf. If the carrier denies the claim, we may offer a reprint at our sole discretion.

6. HOLDING AND ABANDONED ORDERS

6.1 We will store a completed order for pickup for 30 days, unless another date is agreed in writing by both The Copy Corner LLC and the customer.

6.2 If that date passes without pickup, we reserve the right to dispose of the order without refund or reprint.

6.3 If you later contact us about a future pickup date, we may continue to hold the order, or ship it to you at our discretion and at your expense.

7. RELATED POLICIES

See also our Terms & Conditions (payment, proofs, cancellations) and Return & Reprint Policy (misprints and shop errors).

8. CONTACT

orders@copycornernapa.com | (707) 258-1835 2200 Jefferson St., Napa, CA 94559